Last updated: 3 November 2026
This policy explains how Dr. Yasaswi’s Brain, Spine & Neuro Centre handles personal information through dryasaswis.com. It covers browsing this website, sending an enquiry and following appointment links. Please contact the clinic if you have a question about your information.
The website provides clinic and treatment information and contact options. Clinical records created during a consultation, and information entered into an external appointment service, may be handled through separate systems. Ask the clinic or the relevant provider about those records.
Information you provide
The enquiry form asks for your name, email address and phone number. You may also select a speciality and write a message. The form asks you to confirm that you agree to this privacy policy before submitting.
When online enquiries are available and delivery succeeds, the form sends these details and your consent confirmation to the clinic by email. The enquiry may then remain in the clinic’s email correspondence. The form does not create a patient account or an online medical record. If you contact us directly by email or phone, we also receive the information you choose to share in that conversation.
How we use your information
- To respond to your enquiry and contact you about the request you have made.
- To help you discuss appointments, specialist availability and clinic services.
- To operate the website, troubleshoot delivery problems and prevent spam or misuse.
- To meet applicable legal obligations or respond to lawful requests.
Submitting an enquiry gives us permission to use the details you provide to handle that request. You can contact us to withdraw that permission for further enquiry follow-up. This may affect our ability to respond, and does not remove information that must be retained for a legal obligation or another lawful purpose. Sending an enquiry does not subscribe you to a marketing mailing list.
Health information and children
Please keep a website message to the information needed for your enquiry. The form is not a medical-record upload service or an emergency channel. Avoid including scans, detailed medical histories, identification documents or payment details. Ask the clinic how to provide records needed for your care.
If you enquire on behalf of a child or another person, use your own contact details and share only information you are authorised to provide. A parent or legal guardian should handle an enquiry for a child.
Cookies and technical information
The website uses essential session and security cookies to support forms and authorised administration. These help the website recognise a session and protect requests against misuse. You can block or delete cookies through your browser settings, although some features may then stop working.
When you visit, your browser sends technical information such as an IP address and browser details to the server. Session records, security controls and server logs may process this information, together with request times and the pages requested, to operate and protect the website. The enquiry form also uses anti-spam checks and limits repeated submissions.
The current website does not include advertising pixels or third-party analytics scripts. This notice will be updated if the website’s use of cookies or tracking changes.
Who can receive your information
Your enquiry is intended for the clinic team handling your request. Hosting, email and technical support providers may process information as needed to run the website and deliver or support clinic correspondence. Information may also be disclosed where required by law or necessary to address fraud, security incidents or legal claims.
The enquiry form does not publish your message or share it with other website visitors. It does not sell enquiry details or send them to advertising networks.
External booking services and links
Some appointment links open external services, including Eka Care and Click4Appointment. Details you enter on those services are submitted to the relevant provider and are handled under its privacy policy and terms. Review that provider’s notice before supplying information.
Links to maps, social media and other websites also take you to services with their own data practices. This policy does not describe or control their cookies, data collection or retention. You can contact the clinic directly if you prefer to discuss appointment options by phone.
Retention and security
We retain personal information for as long as it is needed to handle the purpose for which it was supplied, meet applicable legal obligations or resolve a dispute. Enquiry correspondence, technical records and clinical records can have different retention requirements. Contact the clinic to ask about a particular record or request its deletion; there is no automatic deletion option in the public website.
The website uses measures such as restricted administration access, input validation and anti-spam controls. No internet transmission or storage system can be guaranteed completely secure. Please contact us if you believe information sent through the website has been misused.
Your choices and privacy requests
You can contact the clinic to ask about the information you have supplied, request access or correction, request deletion, withdraw permission for further enquiry follow-up, or raise a privacy concern. You can choose to contact us by phone instead of using the online form.
Email info@dryasaswis.com with “Privacy request” or “Privacy complaint” in the subject, or call +91 7975857041. Include enough information to identify your enquiry, but avoid sending unnecessary sensitive documents. We may need to verify your identity or authority before releasing or changing information.
Requests are considered in accordance with applicable law. Information may need to be retained where there is a legal obligation or another lawful basis. The public website has no patient login or account-settings page; requests are handled by contacting the clinic.
Changes to this policy
We may update this policy when the website or its data practices change. The revised policy will be published on this page with a new “Last updated” date.
Contact us
Dr. Yasaswi’s Brain, Spine & Neuro Centre
1735, First Floor, 19th Main Rd, Garden Layout, Sector 2, HSR Layout, Bengaluru, Karnataka 560102, India
Email: info@dryasaswis.com
Phone: +91 7975857041
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